{"id":75,"date":"2022-11-09T11:34:54","date_gmt":"2022-11-09T11:34:54","guid":{"rendered":"https:\/\/www.czechbankingnews.cz\/?p=75"},"modified":"2022-11-09T11:35:10","modified_gmt":"2022-11-09T11:35:10","slug":"deloitte-moneta-digitalne-nejvyspelejsi-bankou-cr","status":"publish","type":"post","link":"https:\/\/www.czechbankingnews.cz\/?p=75","title":{"rendered":"Deloitte: Moneta digit\u00e1ln\u011b nejvysp\u011blej\u0161\u00ed v \u010cesku"},"content":{"rendered":"

Presti\u017en\u00ed studie nadn\u00e1rodn\u00ed poradensk\u00e9 spole\u010dnosti Deloitte s n\u00e1zvem Digital Banking Maturity potvrdila, \u017ee MONETA je digit\u00e1ln\u011b nejvysp\u011blej\u0161\u00ed bankou \u010ceska. V\u00fdzkum, kter\u00fd vych\u00e1z\u00ed jednou za dva roky, srovn\u00e1val celkem 304 bank ze 41 zem\u00ed sv\u011bta a Monetu ozna\u010dil za tuzemskou jedni\u010dku ji\u017e pot\u0159et\u00ed v \u0159ad\u011b. <\/b><\/span><\/span><\/p>\n

Reputaci tuzemsk\u00e9ho bankovn\u00edho l\u00eddra v\u00a0digitalizaci si upevnila Moneta p\u0159edev\u0161\u00edm d\u00edky leto\u0161n\u00edm novink\u00e1m ve sv\u00e9m mobiln\u00edm a internetov\u00e9m bankovnictv\u00ed, jak\u00fdmi byly nap\u0159\u00edklad mo\u017enost ru\u0161en\u00ed b\u011b\u017en\u00e9ho a spo\u0159ic\u00edho \u00fa\u010dtu, term\u00ednovan\u00fd vklad pro firemn\u00ed klientelu nebo sjedn\u00e1n\u00ed online hypot\u00e9ky. V\u00fdzkum tak\u00e9 ocenil mo\u017enost sjednat si jak v\u00a0internetov\u00e9m, tak mobiln\u00edm bankovnictv\u00ed a\u017e 20 produkt\u016f najednou za pomoci jedin\u00e9ho procesu. <\/span><\/span><\/p>\n

\u201eDeloitte n\u00e1s jako digit\u00e1ln\u00edho l\u00eddra v\u00a0\u010cesku vyhodnotilo u\u017e v\u00a0roce 2018, podruh\u00e9 v\u00a0roce 2020. Nyn\u00ed se n\u00e1m toto prvenstv\u00ed poda\u0159ilo obh\u00e1jit ji\u017e pot\u0159et\u00ed,\u201c<\/i><\/span><\/span> potvrdil \u0161\u00e9f digit\u00e1ln\u00edho bankovnictv\u00ed Skupiny MONETA Jakub Komenda s\u00a0t\u00edm, \u017ee v sou\u010dasnosti banka digit\u00e1ln\u011b pokr\u00fdv\u00e1 t\u00e9m\u011b\u0159 80 % ve\u0161ker\u00e9 nab\u00eddky sv\u00fdch produkt\u016f a slu\u017eeb.<\/span><\/span><\/p>\n

U\u017eivatelsk\u00fd komfort, rozsah a kvalitu on-line slu\u017eeb porovn\u00e1v\u00e1 <\/span><\/span>Digital Banking Maturity Study 2022<\/span><\/span> <\/b>v\u00a0r\u016fzn\u00fdch oblastech. Hodnot\u00ed se snadnost vyhled\u00e1n\u00ed informac\u00ed, proces zalo\u017een\u00ed u\u010dtu, kvalita ka\u017edodenn\u00edch b\u011b\u017en\u00fdch slu\u017eeb, mo\u017enosti jejich roz\u0161\u00ed\u0159en\u00ed, ale tak\u00e9 zp\u016fsob ukon\u010den\u00ed klientstv\u00ed.<\/span><\/span><\/p>\n

Pr\u00e1v\u011b mo\u017enost ru\u0161en\u00ed produkt\u016f online je jednou z\u00a0discipl\u00edn, v\u00a0n\u00ed\u017e MONETA svou konkurenci p\u0159evy\u0161uje. <\/span><\/span>\u201e\u010cesk\u00e9 banky najely na trend digitalizace, kdy sv\u00fdm klient\u016fm umo\u017e\u0148uj\u00ed rychl\u00e9 a snadn\u00e9 sjedn\u00e1n\u00ed produkt\u016f online, ale samotn\u00fd proces ru\u0161en\u00ed produkt\u016f u\u017e tak hladce neprob\u00edh\u00e1. My si ale mysl\u00edme, \u017ee po A m\u00e1 n\u00e1sledovat i B, proto se sna\u017e\u00edme b\u00fdt v\u00a0tomto ohledu spravedliv\u00ed a poskytnout stejn\u011b snadn\u00fd a intuitivn\u00ed online servis i klient\u016fm, kte\u0159\u00ed se rozhodnou n\u011bkter\u00fd z\u00a0produkt\u016f zru\u0161it,\u201c<\/i><\/span><\/span> dod\u00e1v\u00e1 Jakub Komenda. Od leto\u0161n\u00edho roku proto Moneta umo\u017e\u0148uje sv\u00fdm klient\u016fm ru\u0161en\u00ed b\u011b\u017en\u00e9ho a spo\u0159ic\u00edho \u00fa\u010dtu online.<\/span><\/span><\/p>\n

Klient\u016f, pro kter\u00e9 je prim\u00e1rn\u00ed platformou pro obsluhu digit\u00e1ln\u00edho bankovnictv\u00ed chytr\u00fd telefon, eviduje MONETA \u010d\u00edm d\u00e1l v\u011bt\u0161\u00ed mno\u017estv\u00ed. Dokl\u00e1d\u00e1 to leto\u0161n\u00ed 142% n\u00e1r\u016fst u\u017eivatel\u016f aplikace mobiln\u00edho bankovnictv\u00ed Smart Banka a tak\u00e9 fakt, \u017ee 71 % v\u0161ech retailov\u00fdch transakc\u00ed banky, kter\u00e9 byly realizov\u00e1ny za uplynul\u00fdch deset m\u011bs\u00edc\u016f, prob\u011bhlo pr\u00e1v\u011b p\u0159es Smart Banku.<\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Presti\u017en\u00ed studie nadn\u00e1rodn\u00ed poradensk\u00e9 spole\u010dnosti Deloitte s n\u00e1zvem Digital Banking Maturity potvrdila, \u017ee MONETA je digit\u00e1ln\u011b nejvysp\u011blej\u0161\u00ed bankou \u010ceska. V\u00fdzkum, kter\u00fd vych\u00e1z\u00ed jednou za dva […]<\/a><\/p>\n<\/div>","protected":false},"author":1,"featured_media":76,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,4],"tags":[],"class_list":["post-75","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-analyza","category-banky"],"_links":{"self":[{"href":"https:\/\/www.czechbankingnews.cz\/index.php?rest_route=\/wp\/v2\/posts\/75","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.czechbankingnews.cz\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.czechbankingnews.cz\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.czechbankingnews.cz\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.czechbankingnews.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=75"}],"version-history":[{"count":2,"href":"https:\/\/www.czechbankingnews.cz\/index.php?rest_route=\/wp\/v2\/posts\/75\/revisions"}],"predecessor-version":[{"id":78,"href":"https:\/\/www.czechbankingnews.cz\/index.php?rest_route=\/wp\/v2\/posts\/75\/revisions\/78"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.czechbankingnews.cz\/index.php?rest_route=\/wp\/v2\/media\/76"}],"wp:attachment":[{"href":"https:\/\/www.czechbankingnews.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=75"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.czechbankingnews.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=75"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.czechbankingnews.cz\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=75"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}